FAQ
FREQUENTLY ASKED QUESTIONS ABOUT JOHNSON'S MELT AWAY STRESS COLLECTION
Q: You said your body washes provide 24-hour moisturization. How do they do this?
Q: What technology do the JOHNSON'S® SOFTWASHTM Body Washes contain?
Q: How do I contact JOHNSON'S®?
Q: Can JOHNSON'S® SOFTLOTION® Body Lotions be used on the face?
Q: Where can I purchase JOHNSON'S® products?
Frequently Asked Questions about JOHNSON'S® Escape Your Stress Site
Q: How are each week's winners selected?
Q: When will I know if I've won?
Q: How can I earn more sweepstakes entries?
Q: When is the sweepstakes over?
Q: When do I need to submit my story?
Q: How do I know that my story has been approved?
Q: Can I submit the same story twice?
Q: Is there a limit to the number of stories I can submit?
Q: Can I vote for my own story?
Q: Can I vote more than once per week?
Q: How will the Sweepstakes winner be chosen?
Q: How many people can go on the Jamaica Girlfriends' Getaway?
Q: What prizes do weekly Express Your Stress Competition winners win?
Q: How can I find out who are the winners are?
Q: If I have additional questions about the Sweepstakes, to whom may I direct them?
Q: You said your body washes provide 24-hour moisturization. How do they do this?
A: Our products provide moisture to deep within the skin's surface.
- The JOHNSON'S® SOFTWASHTM Body Washes are clinically shown to deliver measurable skin hydration that lasts for 24 hours. Skin moisture is also essential for plumping the skin to leave it beautifully baby soft.
- Most importantly, our wash rinses clean. Most other washes moisturize by leaving a layer of oil on the skins surface, which creates a heavy residue or slick feeling.
Q: What technology do the JOHNSON'S® SOFTWASHTM Body Washes contain?
A: The secret to our body washes is a unique balance of the cleansers, humectants, and emollients that provide hydration, while leaving you feeling clean and residue-free. We use gentle cleansers that do not over-dry the skin and deliver 24 hour moisture from a body wash.
Q: How do I contact JOHNSON'S®?
A: If you would like to contact us via telephone, please call our Consumer Information Center at 1-866-565-2229. For more information on other ways you may contact us, click here to visit our Contact Us section.
Q: Can JOHNSON'S® SOFTLOTION® Body Lotions be used on the face?
A: JOHNSON'S® SOFTLOTION® products are specially designed to be used on the body to provide moisture and leave your skin feeling baby soft.
Q: Where can I purchase JOHNSON'S® SOFTWASHTM and JOHNSON'S® SOFTLOTION® products?
A: JOHNSON'S® SOFTWASHTM and JOHNSON'S® SOFTLOTION® products can be found in many food, drug, mass, and specialty stores across the country and can be purchased online now at [Drugstore.com logo and link]
Q: Can I use JOHNSON'S® SOFTWASHTM Body Washes and JOHNSON'S® SOFTLOTION® Body Lotions on my kids?
A: JOHNSON'S® SOFTWASHTM Body Washes and JOHNSON'S® SOFTLOTION® Body Lotions are all specially designed for use on adult skin. For products specially designed for babies and kids, try the JOHNSON'S® line of baby, toddler, and kids' products.
Q: How are each week's winners selected?
A: Each Express Your Stress Story submission will be evaluated by Glam Media and JOHNSON'S® panel. If they approve your story, you'll receive a confirmation email and it will be posted on the site. Competition winners will be selected based upon which stories garner the most votes and will receive a prize package and personalized stress advice from our experts. If there is a tie, the winner will be selected at random from the authors of the tied submissions.
Q: When will I know if I've won?
A: Weekly winners will be notified by email within one week of the last voting day for that week's contest.
Q: How can I earn more sweepstakes entries?
A: You are automatically entered into the sweepstakes when you register. Plus, you'll gain one additional entry every week you submit, vote for, or share a story. That means you can get up to two entries in the first week (one for registration, one for participation), and one entry for every subsequent week you participate. That's up to 13 possible entries, depending upon when you register.
A: The sweepstakes winner will be chosen on or around July 2, 2008.
A: After you register, you'll be prompted to click a button to receive a coupon for a free trial of JOHNSON'S® Melt Away Stress product.
Q: When do I need to submit my story?
A: Stories for each week's contest must be submitted by the Monday of the week prior at 8:59am. Stories submitted after that time will not be considered for that week's competition. Stories that do not incorporate the theme of the week will also not be considered, so if you submit your story late, it probably will not be eligible for the next week's contest.
Q: How do I know that my story has been approved?
A: If your story has been approved, you'll receive an email confirming its approval and it will appear on the main stories page within two days of submission and it will appear on the site. If you do not receive this email or see your story on the site, it did not adhere to the Question Eligibility Guidelines. If your story has not been approved, it will not be considered for the weekly prize and you will not gain an additional sweepstakes entry.
Q: Can I submit the same story twice?
A: No, if you do this, your story will not be approved the second time you submit it.
Q: Is there a limit to the number of stories I can submit?
A: No, there is no limit to the number of stories you can submit, but you will only receive one additional sweepstakes entry per week for submitting new stories.
Q: Can I vote for my own story?
A: Yes, but only once per day.
Q: Can I vote more than once per week?
A: Yes, but you will only receive one additional sweepstakes entry per week for voting.
Q: How will the Sweepstakes winner be chosen?
A: Popular Media, LLC, an independent judging organization, will choose the Sweepstakes Winner in a random drawing on or about July 2, 2008. The winner will be notified by email. This decision is final unless the selected winner fails to adhere to Eligibility and Verification criteria.
Q: How many people can go on the Jamaica Girlfriends' Getaway?
A: Four (The winner, plus three friends)
Q: What prizes do weekly Express Your Stress Competition winners win?
A: Winners will receive a $100 SpaFinder gift certificate to be used at the spa of the winner's choice that accepts such certificates and JOHNSON'S® Melt Away Stress products – approximately $100 in total value.
Q: Who is eligible to participate in the Express Your Stress Story Competition and the Jamaica Girlfriends' Getaway Sweepstakes?
A: Both are open to individual legal residents of the United States (excluding Puerto Rico and U.S. territories and possessions), who have attained the age of majority in their State of residence as of March 31, 2008 and have a current passport, except employees (and their immediate families and members of the same household) of Glam Media and their respective affiliates, agents, judges and advertising and promotion agencies.
Q: How can I find out who are the winners are?
A: To obtain list of winners, send a self-addressed, stamped envelope to: Glam Media, Inc., Attn: Johnson & Johnson/ Escape Your Stress Winners, 8000 Marina Blvd., Suite 130, Brisbane, CA 94005. Requests must be received by August 1, 2008. Winners list will be sent after selection of winners.
Q: If I have additional questions about the Sweepstakes, to whom may I direct them?
A: Write us at Glam Media, Inc., Attn: Johnson & Johnson/ Escape Your Stress Online Sweepstakes, 8000 Marina Blvd., Suite 130, Brisbane, CA 94005, or send an e-mail to contests@glammail.com.
